ShoreTel has been awarded the five-star designation in CRN’s Partner Programs Guide for the second consecutive year. CRN’s Partner Programs Guide and 5-Star Partner ratings serve as the definitive list of vendors who have robust partner programs or products that solution providers offer directly to the IT channel.
ShoreTel’s channel strategy is 100 percent indirect. Within its global two-tier distribution strategy, ShoreTel’s Champion Partner Program features a reasonable cost of entry, fast return on investment and a high customer close rate to drive reseller partner profitability and success.
By providing world-class support to its partners, ShoreTel also gives its end users a better experience and ensures better service, from the buy through installation and maintenance.
“The companies listed on the 2011 Partner Programs Guide represent the best channel programs in the market today. Of those, only a few get our five-star award, based on their commitment to the channel, breadth of program offerings and services offered to their partners. We congratulate ShoreTel for earning yet another five-star honor and in driving business opportunities and revenue among their channel partners,” said Kelley Damore, vice president and editorial director for Everything Channel’s CRN.
This honor builds on several prominent awards and distinctions that ShoreTel has recently received for its ongoing commitment to the channel and reseller partners. Last month, ShoreTel’s director for worldwide channel marketing, Annette Lorenz, was named a CRN Channel Chief for her role in building a successful and profitable channel partner program. CRN also highlighted ShoreTel as one of their “2011 Need To Know: UC & VoIP Vendors” and recognized the ShoreTel Voice Switch 50 as “VoIP Product of the Year” for 2010.
“ShoreTel’s commitment to our partners provides the opportunity to build a profitable business with world-class products and customer satisfaction ratings, as well as the most competitive programs and tools available,” said Tom Hamilton, senior director of worldwide channels at ShoreTel. “We are honored to be distinguished with CRN’s five-star designation for the second year in a row and value this affirmation of our partner commitment and success.”